Compassionate Care, Exceptional Service
About Us
Excellence in Home Care
Since 2018, we have been transforming lives through compassionate, personalised care services delivered in the comfort and dignity of home.
Our Mission
At Superb Care Services Ltd, our mission is to provide compassionate, personalised care that empowers individuals to maintain their independence and quality of life at home. We are dedicated to supporting our clients and their families by delivering exceptional live-in care services with respect, dignity, and professionalism.
Our Vision
To be the leading provider of innovative, compassionate home care services that transform lives and redefine the standards of elder care, ensuring every individual ages with dignity, purpose, and joy in their own home.
Innovation
Pioneering new approaches to care that combine technology, compassion, and personalised attention.
Community
Building a supportive network where families and caregivers work together for optimal care outcomes.
Excellence
Setting the highest standards in care quality, training, and service delivery across all our operations.
Our Story
Founded in 2018, Superb Care Services Ltd was born out of a desire to provide an alternative to institutional care for the elderly and individuals with disabilities. Our founder, Rev Ruth West, was inspired by personal experiences of seeing loved ones struggle to find quality, compassionate care in a home setting.
We believe that everyone deserves to age or recover with dignity and independence in the comfort of their own home. Our live-in care services were designed with this in mind, ensuring that each client receives tailored, one-on-one support from trained caregivers who live with them and assist with daily activities.
Our Core Values
The principles that guide every aspect of our care services
Positivity & Optimism
We believe in the power of positivity and optimism. Our caregivers bring warmth, compassion, and a positive attitude to every interaction, creating a supportive environment that fosters well-being and happiness.
Compassion
We prioritise the well-being of our clients, offering care with empathy, understanding, and kindness.
Integrity
Honesty and transparency are at the core of everything we do. We are committed to maintaining the trust of our clients and their families.
Excellence
We strive for excellence in the care we provide, constantly improving our services to meet the evolving needs of our clients.
Meet Our Team
Our passionate team of professionals dedicated to delivering exceptional care and making a difference in our clients' lives.
Rev Ruth West
With over 15 years of experience in elder care and community service, Rev Ruth West founded Superb Care Services out of a deep passion for improving lives through compassionate home care. Her visionary leadership continues to drive our commitment to excellence and innovation in caregiving.
Our Team of Experts
Dedicated professionals working together to deliver exceptional care and support.
Sarah Johnson
Head of Care
Oversees care quality and staff training
Quality AssuranceMichael Edwards
Care Coordinator
Manages client relationships and care planning
Client Relations
Peter
Support Worker
Dedicated frontline caregiver delivering daily support
Direct Care